Kwiga App Support

Kwiga is a mobile learning app for students and learners who use courses, educational programs, bootcamps, workshops, and corporate training provided through the Kwiga platform.

The Kwiga App allows users with an existing Kwiga account to access their learning content, complete learning activities, track progress, submit assignments and communicate with instructors.

How to log in to Kwiga App

You need an existing account on the Kwiga platform to log in to the app. If you don’t have an account yet, please create one using the Kwiga web platform. 

To use the Kwiga App, you need an existing Kwiga account. Depending on your account settings, you can log in with your email and password, an email verification code, or both. 

Log in with your email and password

1. Open the Kwiga App.

2. Enter the email address associated with your Kwiga account.

3. Enter your password.

4. Tap Log In.

5. Once logged in, you will see the courses and learning programs available to your account.

Log in with an email verification code

Depending on your account settings, you may be able to log in using a verification code sent to your email.

1. Open the Kwiga App.

2. Enter the email address associated with your Kwiga account.

3. Choose the option to receive a verification code by email.

4. Check your email and enter the code in the app.

5. You will be signed in to your account.

Log in with an Email Verification Code and Password

If two-step authentication is enabled for your account, you will need both your password and a verification code sent to your email.

1. Open the Kwiga App.

2. Enter the email address associated with your Kwiga account.

3. Enter your password and tap Log In.

4. Check your email for the verification code from Kwiga.

5. Enter the verification code in the app.

6. Once the code is verified, you will be logged in and can access your courses and learning programs.

Didn't receive the code?

Check your Promo, Spam or Junk folders and make sure you entered the correct email address. You can also request a new verification code from the app.

Forgot your password?

If you don't remember your password, use the Forgot password? option on the login screen and follow the instructions to reset it.

Log in with Face ID or Touch ID

If you have enabled biometric authentication in the Kwiga App, you can use Face ID or Touch ID to access your account without entering your password each time.

1. Open the Kwiga App.

2. Tap the Face ID or Touch ID option on the login screen.

3. Authenticate using Face ID or Touch ID.

4. Once authenticated, you will be signed in to your Kwiga account.

Note: Face ID or Touch ID is processed by your device and your biometric information is not sent to or stored by Kwiga.

How to Switch Between Schools

If your Kwiga account has access to multiple schools, you can switch between them directly in the app.

1. Tap the school selector at the top of the screen.

2. Select the school you want to access.

3. The app will display the courses and learning content available for the selected school.

How to access courses

1. At the top of the screen, select the school you want to access.

2. Once the school is selected, tap Activity in the bottom menu.

3. In Activity, you will see your available courses divided into:

• In Progress - courses you are currently taking or have not yet completed.

• Completed - courses you have already finished.

4. Select a course to open it and continue learning.

How to manage notifications

You can manage your notification preferences directly in the Kwiga App.

1. Tap your avatar to open your account settings.

2. Select Notification Settings.

Push Notifications

You can enable or disable push notifications for the Kwiga App.

Email Notifications

Email notifications can be managed separately for each school.

Select a school and choose whether you want to allow or disable email notifications for that school.

Your email notification preferences can be different for each school connected to your Kwiga account.

How to delete your account

You can permanently delete your Kwiga account directly from the Kwiga App.

1. Open the Kwiga App.

2. Tap your avatar to open your account settings.

3. Select Delete Account.

4. Enter your account password to confirm the deletion.

5. Tap Delete Account. Account deletion is permanent and cannot be undone.

Please note: Deleting your account will remove your access to your Kwiga courses and learning programs.

Contact support

If you need help with the Kwiga App, have trouble accessing your courses, or experience a technical issue, our support team is here to help.

Before contacting support, please include:

• The email address associated with your Kwiga account

• The name of the school or course you are trying to access

• A brief description of the issue

• A screenshot, if applicable

Contact Kwiga Support:
support@kwiga.com

Online chat

Our support team will help you troubleshoot the issue and get back to learning.