TERMS & CONDITIONS
PLEASE STUDY THIS DOCUMENT ATTENTIVELY
These Terms and Conditions govern the use of the KWIGA service. The KWIGA Platform is owned and operated by TUTERIA VCC, 17A Vrabcha Street, Floor 1, Apt 3, 1000 Sofia, Bulgaria (“KWIGA”, “TUTERIA”, “we”, “us” or “our”). These Terms apply to Course and Content Professionals, Experts, Platform Users, Students and other end users (collectively, “you” or “Users”).
These Terms incorporate and should be read together with the KWIGA Privacy Policy, Data Processing Agreement (“DPA”), Cookie Policy and other policies expressly referred to in these Terms.
The KWIGA Service includes the KWIGA website, mobile applications, subdomains, and other digital products and assets owned or operated by KWIGA. Any reference to the infrastructure in these Terms refers to the Platform.
1. Intro
KWIGA helps Experts create, post, manage and offer educational content to their Students. The Platform provides tools for content creation and management and may support additional functionality, including payment integrations, affiliate programs and other services. The full range of instruments and services is referred to in these Terms as the “KWIGA Services” or the “Services”.
By using the Platform, you accept these Terms and agree to comply with them. You must not use the Platform if you do not agree to these Terms.
The Platform is not an educational establishment, marketplace, reseller or content provider. Users, Experts and Students are not employees or representatives of KWIGA merely by using the Platform. KWIGA provides technical infrastructure that enables Experts to create, manage and make content available. Except where expressly stated otherwise in these Terms or required by applicable law, KWIGA is not responsible for disputes arising from the relationship between Experts and Students.
Experts are responsible for the information and content they provide to other Users.
The KWIGA Mobile App allows Students and other authorized Users with an existing KWIGA account to access educational content, courses, learning programs, assignments, tests, progress information and other learning features provided through the KWIGA Platform. Account registration and administrative functionality may be available only through the KWIGA web platform. Access to educational content is subject to the access rights granted by the relevant Expert, course author, school or organization.
2. Terms Applicable to All Users
2.1 Age
You must be legally permitted to use the Platform. If you are between 13 and 18 years old, or otherwise below the age at which you may independently enter into these Terms under applicable law, you must have the permission of your parent or legal guardian. Users under 13 may not create a KWIGA account.
2.2 License
Subject to these Terms, KWIGA grants Users a limited, non-exclusive, non-transferable and non-sublicensable right to access and use the Platform for lawful personal or commercial purposes. You may not copy, reproduce, redistribute, sell, create derivative works from, decompile, disassemble or otherwise misuse the Platform except where expressly permitted by applicable law. All rights not expressly granted are reserved by KWIGA.
2.3 Compliance
All Users must use the Platform in compliance with all laws and regulations applicable to them and to their use of the Services, including, where applicable, the laws of Bulgaria, the laws applicable in the User's jurisdiction, consumer protection requirements, intellectual property laws, and applicable privacy and data protection laws such as the EU General Data Protection Regulation (“GDPR”).
Information made available by KWIGA for general informational purposes does not constitute legal advice and is provided without any representation that it is suitable for a User's particular legal or regulatory circumstances. Users are responsible for obtaining professional advice where appropriate and for ensuring that their websites, applications, content, offers and use of the Platform comply with applicable law.
2.4 Fair Use Policy
Users must not misuse the Platform or KWIGA's resources and must comply with the applicable Fair Use Policy, these Terms and applicable law.
3. Terms Applicable to Experts
3.1 Software, marks, data, text, graphics, images, audio, video and other materials created or provided by KWIGA, together with their selection and arrangement, constitute KWIGA Content. Users may not modify or exploit KWIGA Content except as permitted by these Terms or applicable law.
3.2 Content uploaded or created by an Expert remains the Expert's content. KWIGA does not claim ownership of such content. By uploading content, the Expert grants KWIGA the rights reasonably necessary to host, store, display, transmit, process and otherwise use that content for the purpose of providing, maintaining, supporting, securing and improving the Services, and for other purposes expressly permitted by these Terms and applicable law.
The Expert represents that it owns or has all rights, licenses and permissions necessary to upload, use and distribute the content through KWIGA.
Where an Expert, school, organization or other Platform User determines the purposes and means of processing personal data of its Students, customers, learners or other individuals through KWIGA, that Platform User acts as the data controller and TUTERIA VCC processes such Service Data as a data processor on its behalf. The parties' respective data protection obligations are governed by the applicable DPA and Privacy Policy.
Platform Users are responsible for having an appropriate legal basis for their processing, providing required privacy notices, responding to data subject requests within their responsibility, and otherwise complying with applicable data protection law.
3.3 When using the Platform, Experts represent that their use complies with applicable laws and regulations.
3.4 KWIGA may decline to provide Services, suspend or terminate an Expert account, or modify eligibility criteria where reasonably necessary, subject to applicable law.
3.5 Experts represent that content they upload, publish or otherwise use through the Platform or associated subdomains does not infringe third-party intellectual property rights. Experts are responsible for obtaining all rights and permissions required for commercial use of their content and for claims arising from content supplied by them.
3.6 Personal Data and Individuals Depicted in Content
Where content uploaded, published or otherwise made available by an Expert through the Platform contains personal data relating to identifiable individuals, including their image, voice or video recordings, the Expert is responsible for ensuring that the collection, use, disclosure and provision of such content through KWIGA are lawful under applicable law.
The Expert must have all rights, permissions, legal bases and consents required under applicable law for the upload, publication, distribution and processing of such content, including, where applicable, the consent or other lawful authorization of individuals depicted or recorded in the content.
The Expert must provide any required privacy notices and ensure that the individuals concerned are appropriately informed about the relevant processing of their personal data, including AI-assisted content moderation where applicable.
The Expert must not upload or make available content containing personal data where the Expert lacks the rights, permissions, legal basis or other authorization required by applicable law.
4. KWIGA's Overall Rights
KWIGA may suspend or terminate access where a User violates these Terms, applicable policies or law, or where suspension is reasonably necessary to protect the Platform, other Users or third parties.
KWIGA may accept, decline or modify requests relating to the Services, subject to the Agreement and applicable law.
KWIGA may access User profiles and information where reasonably necessary to provide technical support, administer and secure the Platform, investigate suspected misuse or incidents, comply with legal obligations, or pursue other purposes described in the Privacy Policy.
KWIGA may monitor or review content and activity where reasonably necessary for security, support, compliance, moderation or enforcement of these Terms, but is not obliged to monitor all User content.
KWIGA may review, check or moderate content submitted, uploaded or published through the Platform to assess compliance with these Terms & Conditions, applicable content rules and other applicable Platform requirements. Such review may involve automated tools, including AI-assisted content moderation, and human review. AI-assisted moderation may identify content for further review, but does not necessarily determine the final moderation outcome.
KWIGA may update its refund rules and other policies in accordance with these Terms and applicable law.
Following cancellation, termination or expiry of a Platform User's subscription, Customer-specific Service Data is handled in accordance with Section 8 of these Terms, the applicable DPA, the Privacy Policy and KWIGA's applicable retention procedures. Where access is temporarily suspended without termination of the subscription, Service Data remains subject to the applicable subscription status, Platform functionality and retention procedures.
KWIGA may update, suspend or discontinue features or provisions of the Services in accordance with these Terms and applicable law.
KWIGA may remove content or terminate access where a User materially violates these Terms or applicable law.
5. Intellectual Property and Content Moderation Policy
5.1 KWIGA may remove or restrict content that infringes rights, violates applicable law or breaches these Terms or applicable policies. KWIGA may take appropriate action against accounts involved in serious or repeated violations.
5.2 Where KWIGA receives repeated valid intellectual-property complaints concerning a User, KWIGA may restrict or terminate that User's account in accordance with its policies and applicable law.
5.3 KWIGA may restrict access to content that does not comply with its policies or applicable law and may provide relevant notices or complaints to the affected Expert where appropriate.
5.4 Medical Content Policy
Content demonstrating medical or cosmetic procedures is permitted only for informational and educational purposes. Practical actions on real patients must be performed only by appropriately licensed professionals in accordance with applicable law. Posting or viewing such content does not grant a right to perform medical procedures. Users remain responsible for compliance with laws applicable to medical or cosmetic activities.
5.5 User-Generated Content and Rules of Conduct
Users may post, submit or share content through the KWIGA Service, including comments, messages, assignment submissions and other user-generated content.
Users must not post, submit or distribute content that is defamatory, threatening, abusive, hateful, discriminatory, pornographic, sexually explicit, obscene, violent, unlawful, infringing, harassing, bullying, spam, or otherwise violates applicable law, third-party rights or these Terms.
Users must not upload, publish or share content containing another individual's personal data, image, voice or recording unless they have the rights, permissions, legal basis and consents required under applicable law for such use and processing.
Content made available through the Platform may be subject to automated and/or manual review to assess compliance with KWIGA's content rules and these Terms & Conditions.
KWIGA maintains a zero-tolerance policy toward harassment, abusive behavior and objectionable content. Content may be subject to automated and/or manual moderation. Users may report objectionable content or abusive behavior through available reporting functionality or by contacting support@kwiga.com.
Depending on the nature and severity of a violation, KWIGA may remove or restrict content, limit functionality, suspend access, or terminate an account. Users may use available blocking functionality to prevent interaction with another User.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries and regions.
6. Sales, Payments, and the Role of the Platform
6.1 Role of KWIGA and Nature of Services
KWIGA provides a software platform that enables Users (“Experts”) to create, manage and sell digital content, including online courses and educational materials. KWIGA is not a marketplace, reseller or merchant of record and does not own, control or sell content offered by Experts. Transactions for the sale of an Expert's content or services are concluded directly between the Expert and the end user (“Customer”).
6.2 Sales Responsibility
The Expert is the sole seller and merchant of record for transactions carried out through websites created using KWIGA. The Expert is responsible for its content and offers, prices and terms of sale, payment arrangements, applicable taxes, invoices and receipts, refunds, disputes and chargebacks, customer support, and compliance with applicable consumer-protection and other laws. KWIGA is not a party to transactions between an Expert and its Customer.
6.3 Payments
KWIGA does not process, accept or receive payments from Customers for the purchase of Experts' content. Such payments are made directly to the Expert, including through third-party payment services selected and connected by the Expert. KWIGA does not control or assume responsibility for payment processing, payment disputes or payment errors involving those services.
6.4 Consultations, Services, Communities, Memberships, and Communication Tools
Experts may use the Platform to publish offers for consultations, lessons, other services, digital products, communities, memberships, discussion groups, and other communication spaces for their Customers.
Kwiga provides technical tools that enable Experts to publish offers, manage access to digital products and communication spaces, and facilitate communications between participants. Kwiga does not itself provide educational support, mentoring, consulting, consultations, lessons, community memberships, or any other substantive services or benefits offered by Experts.
Each Expert independently determines the nature, content, pricing, duration, and terms of their offerings and is solely responsible for their creation, sale, delivery, and performance, including any content, support, consultations, or other benefits offered to Customers.
Consultations, lessons, and other services offered by Experts are independently organized and performed by the relevant Expert outside the Platform, using communication channels and tools selected by the Expert. Kwiga does not provide, arrange, schedule, coordinate, or undertake to perform or procure such consultations or services. The Expert is solely responsible for communicating with the Customer, agreeing on the applicable terms and timing, and fulfilling all obligations to the Customer.
Access to communities, memberships, discussion groups, and communication spaces is managed through the Platform as a technical functionality. Kwiga does not itself provide the substantive content, activities, support, or other benefits made available by Experts through these spaces.
Any transaction relating to an Expert's offering is entered into directly between the Expert and the Customer. Kwiga is not a party to that transaction and does not assume responsibility for the Expert's offerings or the performance of the Expert's obligations to the Customer.
6.5 Taxes (Expert Sales)
Experts are responsible for determining, collecting, reporting and remitting taxes applicable to their sales, including VAT, sales tax, GST or similar taxes. KWIGA does not calculate, collect or remit such taxes on behalf of Experts in relation to Expert-to-Customer sales.
6.6 Taxes and Charges for KWIGA Services
Fees for use of the KWIGA Platform are stated exclusive of applicable taxes unless expressly stated otherwise. Where applicable, taxes may be calculated using billing information supplied by the User. The User is responsible for paying applicable taxes relating to its subscription or use of the Platform and for providing accurate tax information and supporting documentation where required.
6.7 No Agency or Partnership
Nothing in these Terms creates a partnership, agency relationship or joint venture between KWIGA and an Expert. Experts act independently and on their own behalf when selling content or services to Customers.
7. Payment Procedure, Pricing, Refund Policy, and Platform Functionality
7.1 Billing and Payment Terms
7.1.1 KWIGA offers Pay-As-You-Go and prepaid package plans. Under Pay-As-You-Go, Users are invoiced based on actual resource usage and must pay invoices within three (3) calendar days. Prepaid package plans provide a fixed volume of resources paid in advance; recurring overuse may require migration to an appropriate plan.
7.1.2 KWIGA may restrict access in the event of late or incomplete payment. Access may be restored after the account is reactivated and amounts due are paid.
7.1.3 Current pricing is stated on the pricing page. KWIGA may change pricing, with new rates applying as permitted by the applicable plan, Agreement and law.
7.1.4 Paid subscriptions may renew automatically at the beginning of each billing cycle. By providing an eligible payment method, the User authorizes applicable recurring charges.
7.1.5 Charges continue while the subscription remains active. Non-use does not automatically suspend charges or create a right to a refund. To stop future renewal charges, the User must deactivate the subscription or use the available cancellation process before the next renewal, subject to the applicable plan terms.
7.2 Taxes on KWIGA Services
Taxes relating to Expert sales are governed by Section 6. Taxes applicable to KWIGA's own Services may be charged as required by applicable law.
7.3 Payment Fees and Third-Party Charges
KWIGA does not charge commissions on transactions between Experts and their Customers. Users may incur fees charged by banks, payment providers or other financial institutions when paying for KWIGA Services. Such third-party fees are the User's responsibility. For bank transfers, where instructed by KWIGA, the User must select the “OUR” fee type so that KWIGA receives the full invoiced amount.
7.4 Refund Policy
7.4.1 Payments for Services already rendered by KWIGA are final and non-refundable except where required by applicable law or expressly agreed otherwise.
7.4.2 KWIGA is not a party to Expert-Customer transactions and does not provide refunds for those transactions.
7.4.3 Payments for Growth, Pro and Big Tuna pricing plans are non-refundable after activation, including monthly, semi-annual and annual subscriptions, except where required by law or expressly agreed otherwise.
7.4.4 Funds voluntarily credited to a User's internal balance are non-refundable and may be used only for Platform Services, except where applicable law requires otherwise.
7.4.5 If a subscription is deactivated or an account is closed at the User's initiative, unused internal balance is not refunded except where required by law.
7.4.6 Promotional or bonus funds may be used only for Platform Services and cannot be withdrawn or exchanged for cash.
7.4.7 Where a pricing-plan change results in a credit, such amount may be credited to the User's internal balance rather than refunded in cash, subject to applicable law.
7.4.8 Subscriptions may renew automatically for the applicable billing cycle. Users are responsible for cancelling automatic renewal before the renewal date. Once a new period is activated, the payment is non-refundable except where required by law or expressly agreed otherwise.
7.4.9 Refunds may be provided where required by applicable law or under special terms agreed between the User and KWIGA.
7.5 Platform Availability and Functionality
KWIGA uses commercially reasonable efforts to provide the Platform but does not guarantee uninterrupted, error-free or defect-free operation. Features may depend on devices, operating systems, internet connections and third-party services. KWIGA may improve, modify or discontinue functionality from time to time.
8. Suspension and Deletion of Your Account
8.1 Service Suspension
8.1.1 To stop future subscription charges, a Platform User must deactivate the subscription through available account settings or submit a cancellation request to support@kwiga.com before the start of the next billing period, subject to the applicable plan terms.
8.1.2 If a cancellation or suspension request is submitted after a billing period has begun, its financial consequences are determined in accordance with the applicable billing and refund provisions of these Terms.
8.1.3 Following termination or expiry of a Platform User's subscription, Customer-specific Service Data may be retained for up to ninety (90) days from the end of the subscription period to permit reactivation, data retrieval and orderly termination of the Services.
During this period, the Platform User may be provided with a reasonable opportunity to retrieve or export Service Data, subject to the functionality of the relevant Services. Platform Users are responsible for exporting any Service Data they wish to retain before the applicable retention period expires.
Following expiry of this 90-day period, Personal Data contained in Customer-specific Service Data, including associated order data, shall be anonymized in accordance with KWIGA's applicable retention procedures.
Following an additional ninety (90) days after such anonymization, the corresponding data shall be permanently deleted from the active systems of the KWIGA Platform in accordance with applicable retention and deletion procedures.
Where TUTERIA VCC processes Personal Data on behalf of a Platform User as a data processor, this retention, anonymization and deletion process applies subject to the Platform User's documented instructions, the applicable Data Processing Agreement and applicable data protection law.
Where Customer-specific Service Data remains temporarily in backup, disaster recovery or similar systems after deletion from active systems, such data remains subject to appropriate security measures and is not restored or used for ordinary processing except where necessary for disaster recovery, security, legal compliance or other legitimate technical purposes. Such copies are deleted or overwritten in accordance with KWIGA's applicable backup retention procedures.
8.2 Account Deletion
A User may request or initiate deletion of a KWIGA account through the functionality made available for the relevant Service, including, where available, through the KWIGA Mobile App. Account deletion is intended to be permanent and may result in loss of access to the account and associated content or Services.
Deletion of personal data associated with an account is subject to the Privacy Policy, the applicable DPA, the User's relationship with Platform Users, and applicable law. Certain information may be retained where necessary or permitted for legal, accounting, tax, regulatory, security, fraud-prevention, dispute-resolution or legal-claims purposes. Service Data processed on behalf of a Platform User is handled in accordance with that Platform User's instructions and the applicable DPA.
8.3 KWIGA may suspend or terminate an account where permitted by these Terms and applicable law, including in cases of suspected fraud, material breach, security risk or prohibited activity. KWIGA may also apply inactivity rules notified through the Services or applicable policies. Termination does not affect rights or obligations accrued before termination.
8.4 Prohibited Actions and Content
Users must not use the Platform or communications with KWIGA or other Users for sexually explicit or pornographic materials; obscene, violent, hateful or unlawful content; promotion or facilitation of illegal activity; unlawful discrimination or defamation; harassment; deceptive practices; privacy violations or unauthorized use of personal data; false claims of affiliation; infringement of intellectual-property rights; or breach of legal, contractual or confidentiality obligations.
KWIGA may terminate cooperation or restrict Services where content or conduct violates these Terms, applicable law, or the rights and safety of others.
8.5 Consequences of Termination
Upon termination, access to the relevant Platform account or Services may be disabled; amounts properly due to KWIGA remain payable; and Users are not entitled to refunds except as provided in these Terms or required by law. Clients of an affected Platform User may lose access to that Platform User's content.
Customer-specific Service Data and personal data associated with an account are handled following termination or deletion in accordance with Sections 8.1 and 8.2, the Privacy Policy, the applicable DPA and applicable law. Data that is deleted or irreversibly anonymized in accordance with those rules cannot be restored through ordinary Platform functionality.
9. Payment Acceptance and Refund Policy for Projects, Schools, and Course Authors from Clients
9.1 KWIGA is not a party to financial transactions between clients or learners and projects, schools or course authors (“Experts”). Payments from clients are made directly to the relevant Expert, including through payment gateways independently selected and connected by that Expert.
9.2 Each Expert may connect its own payment provider. Transactions conducted through that provider are between the Expert and the client and are subject to the provider's applicable terms.
9.3 Where an Expert or other Platform User independently enables or connects a third-party service using its own account, credentials or API keys, that third-party service is selected by the Platform User. The Platform User is responsible for determining whether its use of the service complies with applicable law, including applicable data protection requirements. Where Service Data is transmitted to such a third party through an integration enabled by the Platform User, TUTERIA processes and transmits such Service Data on the Platform User's documented instructions, as further described in the DPA.
KWIGA is not responsible for delays, technical or financial issues, additional fees or other acts or omissions of third-party payment services selected by Experts, except to the extent responsibility cannot lawfully be excluded.
9.4 Payment terms, access conditions, fulfillment obligations and refund policies for Expert products are governed by the terms or public offers provided by the relevant Expert. Clients should review those terms before payment.
9.5 Questions concerning an Expert's offer should be addressed to that Expert before purchase.
9.6 Responsibility for providing access, the quality of Expert services, and refund decisions lies with the relevant Expert. KWIGA does not provide refunds for Expert-Customer transactions merely because an integration or interface is made available through the Platform.
9.7 Claims relating to an Expert's content, quality, scope or fulfillment should be addressed to the relevant Expert. Disputes that cannot be resolved directly may be referred to competent courts or authorities in accordance with applicable law. KWIGA does not act as the seller or dispute-resolution intermediary for such transactions.
10. Interaction of the KWIGA Platform with Students and Clients of Experts
10.1 KWIGA is not a content provider or educational institution. Content Authors and Students are not employees of KWIGA merely because they use the Platform.
10.2 KWIGA provides technological tools through which Experts can deliver courses, digital materials and other content. Except where required by applicable law, KWIGA is not responsible for disputes or consequences arising from the Expert-Student relationship or reliance on Expert content.
10.3 The KWIGA LMS operates as a learning-management system and does not itself process financial transactions between Students and Content Authors.
10.4 Experts remain responsible for their representations and obligations concerning the scope, accuracy, quality, originality, publication schedule and availability of their content; access duration; responses to Students; promised results; rewards; gifts; discounts; and other commitments made to their clients.
10.5 Refund requests and compensation claims relating to Expert products or services must be directed to the relevant Expert, subject to applicable law.
10.6 KWIGA does not assume responsibility for the contractual relationship between a Content Author and a Student except to the extent required by applicable law.
10.7 Students may access educational content through the KWIGA Mobile App. KWIGA provides the technical infrastructure for access but does not create, control or guarantee Expert content or educational services. The relevant Expert, school, course author or organization determines the availability, duration, scope and conditions of access.
11. Limitation of Liability
11.1 To the maximum extent permitted by applicable law, KWIGA is not responsible for losses, damages or disputes arising solely from User content, Expert-Student relationships, third-party services, or a User's misuse of the Platform.
11.2 KWIGA is not responsible for losses or defects caused by third-party content or services outside KWIGA's reasonable control.
11.3 KWIGA does not guarantee that files or third-party materials accessible through the Platform will be free from viruses, malware or other harmful components. Users should maintain appropriate security measures.
11.4 The Platform is provided on an “as is” and “as available” basis to the extent permitted by law. Users are responsible for maintaining copies of data that they are independently required to preserve.
11.5 KWIGA disclaims implied warranties regarding User or Expert content, including merchantability, fitness for a particular purpose and non-infringement, to the extent permitted by law.
11.6 To the maximum extent permitted by applicable law, KWIGA shall not be liable for indirect, special, punitive, incidental or consequential damages arising from use or inability to use the Platform. Where a limitation of liability applies, KWIGA's aggregate liability shall not exceed the amount paid by the relevant User to KWIGA during the twelve (12) months preceding the event giving rise to the claim, unless applicable law requires otherwise.
11.7 Users are responsible for losses caused by their breach of these Terms or unlawful misuse of the Services and, where legally enforceable, agree to indemnify KWIGA against third-party claims resulting from such conduct.
11.8 Experts and Students are responsible for ensuring that their use of the Platform complies with applicable law and third-party rights.
11.9 KWIGA does not claim ownership of User content and is not responsible for such content except to the extent required by applicable law.
11.10 Subdomain owners are responsible for content hosted through their subdomains and for compliance with applicable laws concerning content, copyright and intellectual property. KWIGA may remove content, restrict access or terminate Services where necessary to address violations.
12. Law and Jurisdiction
12.1 These Terms are governed by the laws of Bulgaria, without prejudice to mandatory rights and protections that may apply under the laws of a User's jurisdiction.
12.2 Any waiver of jury trial, class, representative, collective or similar proceedings applies only to the extent such waiver is valid and enforceable under applicable law.
12.3 Proceedings may not be joined or consolidated except where permitted or required by applicable law or agreed by the parties.
13. Privacy and Data Protection
13.1 Use of KWIGA is subject to the KWIGA Privacy Policy. Where TUTERIA VCC processes personal data on behalf of a Platform User, such processing is additionally governed by the applicable Data Processing Agreement (“DPA”).
13.2 The role of TUTERIA VCC under applicable data protection law depends on the context of the processing. Where TUTERIA VCC determines the purposes and means of processing personal data for its own Platform, security, legal, contractual or business purposes, it acts as a data controller. Where a Platform User determines the purposes and means of processing Service Data relating to its Students, customers, learners or other individuals and uses KWIGA to process that data, the Platform User acts as controller and TUTERIA VCC acts as processor on its behalf.
13.3 Platform Users are responsible for ensuring that their collection and use of Service Data through the Platform has an appropriate legal basis, that required privacy information is provided to data subjects, and that their use of Platform functionality and Customer-selected third-party integrations complies with applicable data protection law.
13.4 Retention, export, return, deletion and anonymization of Customer-specific Service Data are governed by Section 8 of these Terms, the Privacy Policy, the applicable DPA and KWIGA's applicable retention procedures.
14. Changes to the Terms of Use
KWIGA may amend these Terms from time to time. Updated Terms become effective upon publication or on a later date stated in the update. Where required by applicable law or where a change materially affects Users' contractual rights, KWIGA will provide reasonable notice through an appropriate channel. Continued use of the Services after the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law.
15. Contact Information
Questions regarding these Terms may be sent to:
TUTERIA VCC
17A Vrabcha Street, Floor 1, Apt 3
1000 Sofia, Bulgaria
Email: support@kwiga.com
Service provider of kwiga.com: TUTERIA VCC, 17A Vrabcha Street, Floor 1, Apt 3, 1000, Sofia, Bulgaria.