Zoom integration and usage essentials

Adding the app

To use Zoom as part of the Kwiga system and communicate with your students on the platform, you need to integrate your Zoom account with Kwiga.

To add the Kwiga app, sign in to your Kwiga Expert account, go to Settings -> Integrations -> Live sessions, and click Configure. Select Zoom, and you will either be redirected to the add screen or see a list of already added Zoom accounts and the Add new button.

To add a Zoom account, you will need to specify an alias for it and the email associated with the account. After clicking Add, you will be redirected to the Zoom sign-in form for authorization.

After signing in to your Zoom account, you will be prompted to grant permission (Authorize) to the Kwiga app.

After that, you will be able to schedule, edit, and host Zoom meetings with your students.

Important:  you should keep in mind your Zoom account license and plan, as the same rules apply as when using Zoom directly: time limits for free accounts, number of participants, etc.

You can add as many Zoom accounts to Kwiga as you want. When scheduling meetings, you will be able to choose which account to use.

Using the Kwiga app

Scheduling and managing Live sessions in Kwiga

Important: Zoom offers two options for live sessions: Zoom meeting and Zoom webinars. You can use Kwiga to host either of them, but make sure your account supports both. Zoom Webinars require an additional license. In Kwiga, both options are called Webinars, as other services can also be used to host them. 

You can schedule a Zoom meeting by going to Products - Webinars and clicking the add Live session button. You will need to fill in the meeting details: title, date and time, and select the time zone. To schedule a meeting in Zoom, select a previously added Zoom account or add a new one. After clicking Plan Zoom meeting / Zoom Webinar, it will be scheduled, and you will see it in the list of scheduled webinars.

How to start a Zoom Live Session in Kwiga

You can start a scheduled Zoom session either from Kwiga or from your Zoom account. In Kwiga, there will be an Enter button next to the meeting – clicking it will open the Zoom room in the browser. It is recommended to use the Chrome browser for maximum stability, as Zoom also recommends.

How students can join a Zoom session

After scheduling a webinar in Kwiga, you will get a link for students to join. By following it, participants will be able to join the Zoom meeting.

They will need to sign in to their Kwiga accounts, and at the scheduled time the Zoom room will open.

How to delete a scheduled Zoom meeting / webinar

Only scheduled meetings can be deleted. Meetings that have already taken place cannot be deleted. To delete a future meeting, go to Webinars and click the delete icon next to the one you need.

How to delete the Zoom app / unlink a Zoom account from Kwiga

Go to Settings - Integrations - Live Sessions and select Zoom. You will see a list of connected accounts. Click the delete icon and confirm the action.

After that, you need to disconnect the Zoom account: sign in to your Zoom account, go to Installed Apps, find Kwiga, and click Uninstall.

Important!

There are some limitations of the Zoom SDK web integration:

• Zoom polls are not supported.

• Zoom web components fully support only Chrome and Chromium-based browsers.

• Admins (Zoom Hosts) will not be able to assign a student as a panelist if they joined through the browser.

• Gallery view is unavailable (not supported by the web version of Zoom).

• Button functions, such as full-screen mode, depend entirely on Zoom.

• Admins cannot start Zoom meetings from mobile devices.

These limitations can be worked around by enabling the “Join URL” setting so that participants join through the Zoom desktop or mobile app.

Frequently Asked Questions

My students report that the live session in Zoom does not open or works incorrectly on Kwiga.com. What should I do?

The reason may be an outdated or incompatible browser. You can enable the “Join URL” option and suggest that students join via the Zoom app.

Can I connect multiple Zoom accounts to one Kwiga account?

Yes, of course. If different instructors are involved in your project or school, each can connect their own account and use it independently.

Can I schedule multiple Live sessions?

Of course, and it is even recommended to plan everything in advance. The list of meetings will be available in Kwiga, and soon in the calendar as well.

Do not schedule multiple meetings at the same time from one Zoom account. Use different accounts for parallel meetings.

Still have questions? We’re always here for you 24/7!

Email: support@kwiga.com

Telegram: https://t.me/kwiga_team

Or write to us in the online chat on the website!