Articles:
- Access control
- How to disable login through social media
- How to set your project logo (preview) for messengers
- Changing the project (cabinet) name and other public settings
- How to connect an additional project
- How to set a specific language for a page on Kwiga
- Notifications received by students
- Adding your offer to the Kwiga platform
- Changing the password and login settings
- Changing personal information
- Sender settings and reply address
- How to delete a user account
- Important settings
- Project (School) Presentation Page
- How to Bind Your Own Domain/Subdomain
- Using variables on the project, list of available variables
This article provides a list of automatic emails that students and clients receive from the Kwiga platform.
All the notifications listed below are sent to your students and clients by default; you do not need to take additional actions to enable or configure their sending. Recommendations will be provided for what you need to do if you want to disable or cancel the sending of certain notifications.
Regardless of the platform’s automatic notifications, you can create an email campaign or set up custom notifications triggered by a specific event (more details in the article).
You may also find the following articles helpful:
How to set up sending your own email after purchase
How to find a system (service) email and edit it
|
Category |
Template Name |
How to Cancel Sending |
|
Registration |
Activation email |
In the offer settings or when adding a product |
|
Added to the pre-registration list |
Through support service |
|
|
Participant: Reminder of access to the dashboard |
Currently cannot be canceled |
|
|
Payment |
Successful purchase |
Can be canceled or replaced with another template in the offer settings |
|
Unsuccessful purchase |
Can be canceled or replaced with another template in the offer settings |
|
|
Acceptance of free offer |
Can be canceled or replaced with another template in the offer settings |
|
|
Participant: The next payment installment is required |
Currently cannot be canceled |
|
|
Participant: Email about automatic subscription renewal |
Currently cannot be canceled |
|
|
Participant: Subscription successfully activated |
Currently cannot be canceled |
|
|
Participant: Product subscription successfully renewed |
Currently cannot be canceled |
|
|
Participant: 1-day payment reminder before subscription ends (no auto-renewal) |
Currently cannot be canceled |
|
|
Participant: 1-hour payment reminder before subscription ends (no auto-renewal) |
Currently cannot be canceled |
|
|
Category |
Template Name |
How to Cancel Sending |
|
Course |
Product added |
Through support service |
|
Participant: Course access frozen |
Currently cannot be canceled |
|
|
Participant: Course access extended |
Through support service |
|
|
Participant: Access restored (unfrozen) |
Currently cannot be canceled |
|
|
Participant: Certificate available |
Currently cannot be canceled |
|
|
Participant: New lesson available in the course |
Through support service |
|
|
Participant: Access to product closed (subscription payment not received) |
Currently cannot be canceled |
|
|
Participant: Access to product closed (next payment in installment not received) |
Currently cannot be canceled |
|
|
Participant: Added to the pre-registration list |
Through support service |
|
|
Assignments and Comments |
Participant: Assignment review notification |
Currently cannot be canceled |
|
Participant: Reply to comment (on lesson, test, or assignment) |
Through support service |
|
|
Participant: Assignment review notification (auto-check) |
Through support service |
|
|
Participant: Access to practice opened |
Currently cannot be canceled |
|
|
Category |
Template Name |
How to Cancel Sending |
|
Webinar |
Participant: Registered for webinar/autowebinar |
Can be canceled in webinar/autowebinar settings |
|
Participant: Link to join webinar/autowebinar |
It can be canceled in settings or by editing the template in the automatically created mailing |
|
|
Marathon |
Participant: Access to the marathon opened |
Through support service |
|
Participant: New marathon stage available |
Currently cannot be canceled |
|
|
Participant: Marathon access closed |
Currently cannot be canceled |
|
|
Participant: Marathon stage not passed |
Currently cannot be canceled |
|
|
Participant: Marathon completed! |
Currently cannot be canceled |
|
|
Closed Group |
Participant: Access to closed group opened |
Through support service |
Didn't find the answer? Contact the support service via online chat or Telegram