How to view member progress

To effectively track your members' progress, the Kwiga platform provides a convenient tool for analyzing progress. You can see how many lessons have been viewed, which assignments have been completed, and assess members' overall activity.

What member progress data is available in a course

The platform gives you access to several tools for analyzing member progress, each designed for different tasks:

Brief information in the Members menu: here you can quickly see how many lessons have been viewed, which assignments have been completed, and whether a certificate has been issued. This is useful for a quick overview of specific users' activity.

Detailed overall report: here you can assess the performance of all members using filters and advanced export. If you need to quickly assess exactly what an individual member has completed, you can go directly to their personal statistics.

Assignment report: allows you to analyze assignment completion in a course. This tool is especially useful for instructional designers who develop learning programs and need a detailed analysis of assignment effectiveness.

Lesson viewing statistics: shows detailed information about which lessons members are viewing, as well as when viewing started and ended.

Individual member progress data: detailed personal statistics for a specific member with complete information about lesson completion and assignment completion in the course. 

How progress is calculated

Member progress is measured using four key metrics:

1. Viewed lessons — the ratio of completed lessons to the total number of lessons. A lesson is considered viewed if 85% of all materials in the lesson have been viewed (or the user stays on the page for at least 5 seconds for lessons without video/audio).

2. Assignment progress — the percentage of completed assignments out of the total number of available assignments in the course.

3. Assignment points — the number of points earned for assignments relative to the maximum possible number. This metric is especially important if you assess not only whether members complete assignments, but also the quality of their work.

4. Total points earned — the total number of all points earned by a member in the product. All points are included regardless of whether the assignment counts toward progress, including points awarded manually by an administrator or through automation.

5. Overall progress — a combined metric that takes into account both lesson completion and assignment completion. It indicates a member's overall performance.

Important: Progress is calculated only for lessons and assignments available to a specific student. This means that different members may have different baselines for calculating 100% progress. For example:

• There are 20 lessons in the course, but the member's plan provides access to only 15. After completing all 15, the member will see 75% progress.

• If the option to hide unavailable lessons is enabled (in the course settings on the Public Pages tab), progress will be calculated only for visible lessons. In this case, the student will see 100%.

• If needed, you can exclude certain assignments from progress calculation(in the assignment settings in the lesson builder)

Video and audio viewing progress

Above each video or audio item, you can see the percentage of content already watched or listened to, as well as how many minutes this represents out of the total duration, for example, 26% viewed (14 min out of 55 min). This lets the member see their own progress directly in the lesson.
The same metric is also available for an assistant to check an individual member's progress. If you open the course with the access level Member access, the preview will show the same viewing percentage indicator above the video or audio that the member sees — making it easy to check how carefully they worked through the material without asking them directly.

The playback bar in the platform's built-in video player, as well as in custom YouTube and audio players, includes an indicator showing the furthest point a member has watched or listened to. This helps you understand whether the member returned to skipped sections or only watched the beginning.

There is also a separate case where detailed viewing position statistics are unavailable. If material has already been marked as viewed (meaning the 85% threshold has been reached), but there is no exact viewing position data, the platform simply marks it as viewed or listened to, without showing a percentage or duration.

Progress for modules without lessons

Progress is counted for modules that contain no lessons and only introductory text material: such a module is considered completed as soon as it is opened, just like a regular text lesson.

If the module is not empty but a member simply opens it to view the content, the platform records the start of viewing that module, and this information is shown in detailed statistics.

Progress by lesson section

Each section within a lesson has its own completion status: a gray check mark means the section has not been viewed yet, a blue eye means viewing has started but is not complete, and a green check mark means the section has been completed in full. This lets you see exactly which parts of the lesson a member has viewed and which they skipped, rather than just whether the lesson was opened.

The overall lesson status is calculated based on completion of all sections available to the member: for a lesson to be considered completed, every section must be viewed in full.

Preview modes and progress tracking for experts

Progress is recorded only when a moderator or expert views the course in preview mode under their own account. This ensures that course testing by the team does not distort actual video viewing statistics (the platform collects data on exactly which fragments were viewed and how many times) and that course progress does not change unintentionally while viewing with full access, through a specific offer, or especially under another member's account.

There is a separate preview mode for this: As Myself. In this mode, you can view the course as a user without access sees it (if they have no access), and only in this mode are progress and media viewing statistics tracked correctly. You can select this mode in the yellow course preview bar at the top, next to the other access options. Learn more about all available preview modes and the differences between them — in a separate article.

How to view a brief report on member progress

After launching a course and adding members, all key data is displayed in the course details. 

To view the report, go to the Coursesmenu, select the course you need, and open the Members. 

Here, you will see a complete list of everyone studying in your course, along with key progress indicators.

The page displays the member's name and email address, access start and end dates, and the name of the offer under which access was granted. You can also find out whether a certificate was issued after the course was completed and see the member's latest activity in the course. This helps you quickly identify those who have stopped studying or need additional support.

In addition to basic information, learning progress data is available: the percentage of lessons viewed and assignments completed. These indicators let you instantly assess how actively a member is progressing through the course and whether they are completing assignments.

You can choose which columns to display on this page using the Columns button in the upper-right corner. This is especially useful when you need to focus on specific metrics or work with a large number of members.

On the same tab, you can manage course access: extend or temporarily freeze it, manually issue a certificate, or remove a member from the course entirely. All essential tools for working with members are collected in one place.

Detailed overall report in the Analytics menu

For a more in-depth analysis of member progress, go to the Analytics → Overview. 

Here, you can see the date the member joined the course, how many access days have already been used and how many remain, the overall progress percentage, and the percentage of completed assignments. The report also shows the points the member has earned for assignments and the date of their last activity. If the member is assigned to an assistant, the assistant's name is shown, along with the offer or order under which access was granted.

The report includes a filter that lets you analyze progress for specific groups of members. You can view progress for a specific plan (offer), filter members by tags, compare the progress of students assigned to different assistants or groups, and more. This is especially useful for large courses with different participation formats.

For even more detailed analysis, click Export to download a detailed report. In the export settings, you can select the fields you want to include in the report and choose the export file format (CSV or XLSX).

In addition to students' personal information, you can get data for each lesson or assignment separately. Click Export, and you will receive a file listing all viewed lessons, the completion status of each assignment, and the points earned for each assignment.

All exported progress reports are saved on the Historytab. To download the report file you need, click the download button next to it.

Important: Report files count toward your account resources. We therefore recommend deleting unnecessary files after downloading them to avoid exceeding storage limits.

Report on assignment completion in the course

Tab Assignment in the menu Analytics in a course lets you track members' completion of assignments. This report is especially useful for instructional designers and instructors who want to assess the effectiveness of the curriculum and understand which assignments are the most challenging for students.

The report provides detailed statistics for each assignment: the number of members who started it, the average score, the number of attempts, time spent, and current assignment statuses (Under review, Passed, Not passed, etc.).

For example, if a specific assignment has a low average score or a high number of attempts, it may indicate that it is too difficult or not clearly worded and needs adjustment.

If you need to conduct an in-depth analysis or share data with your team, you can export the report in CSV or XLSX. This is convenient for creating your own analytical tables, charts, or presentations.

You can find detailed information about all metrics and their meaning in the article Assignment Completion Report for a Course.

Lesson Viewing Statistics

The report contains basic information about the member, the lesson title, the module it belongs to, and the viewing status. You can see exactly when the member first opened the lesson and when they finished viewing it. Lesson completion is also displayed with the exact date and time.

If a lesson contains an assignment, the report will show its status, start and completion dates, and the total time spent on the assignment. This lets you see the full picture of the member's interaction with each course element.

How to view detailed statistics for an individual member

If you need to analyze a specific member's progress, the platform offers several ways to access personalized statistics. You can access them in several ways

Method 1: Through CRM

In CRM - menu Contacts find the person you need and click their name to open the contact card.

Go to the Products tab in the contact card.

Here, you can view this member's complete course completion statistics.

Method 2: Through the Analytics menu

On the General tab in the Analytics menu, you can search by the member's email address.

To view detailed completion statistics, click the information icon (the i symbol) next to the member's name in the list.

The member's detailed statistics page displays sections alongside lessons, each with its own completion status, as well as module completion statuses and deadlines. This gives you a complete picture of exactly which lesson stage the member stopped at.

This data helps you analyze an individual member's performance and adjust their learning path if necessary.

How a member sees their course progress

Course students can track their progress directly on the learning platform. This helps them understand their achievements and see how much material they still need to complete.

On course pages, the student sees the My progress section with the overall completion percentage. It shows the number of lessons viewed out of the total, the number of completed assignments, and the total number of points earned.

In the course curriculum, next to the name of each module, lesson, and section, the student sees visual completion status indicators. A gray check mark means the item has not been viewed yet. A blue eye indicates that the item is being viewed but has not yet been fully completed. A green check mark indicates that the item has been fully completed, including assignments.

Directly above the video and audio in the lesson itself, the student can see what percentage of the material has already been viewed or listened to, as well as how many minutes or seconds this is out of the total duration, for example, 33% viewed (3 sec out of 11 sec). This allows the student to assess how much remains to be viewed in a specific video or audio file, not just in the lesson overall.

So, you have several ways to view member progress: a brief overview on the Memberstab, an extended report in Analytics, a separate report on assignments, and detailed statistics for a specific member. Which one to use depends on the task: for daily monitoring, a brief report is usually enough, while to analyze a specific case or a problematic assignment, you should open the detailed statistics.