Comments: a convenient tool for user interaction

The comment block is a tool for open communication within a course. Students can share opinions, leave text or audio feedback, and teachers can promptly respond to questions and support discussions directly within lessons.

Note: If you need a field for submitting homework, it’s better to use practical assignments, such as the Task (LMS) type. They provide more options for feedback and grading. Read more in the article about homework assignments.

How to Add the Ability to Leave Comments                 

To add a comment block, open the course, go to the desired lesson, and use the Comments button to insert a comment input block where needed.

After adding the block, the Enable comments option becomes active, allowing participants to leave text responses. You can also enable Public replies, which are visible to other participants, who can then add their own comments underneath.

If needed, you can enable additional options: Allow audio replies for voice comments and Allow file upload in replies to attach documents or images.

How to Manage Access to Comments

Access to comments can be enabled or disabled through the offer settings. This gives instructors flexibility — you decide whether to use this tool in a particular course. For example, one pricing plan may include comment access, while another may not.

Learn more about offer settings in a separate article.

Who Can Be Addressed in Comments

When writing a comment, participants can choose the recipient from a list. The system shows curators who have access to that participant (either personalized or general access to all participants). If there are several curators, the option All curators appears — such a comment will be visible to all teachers with access.

Note: The order of these options can be changed by contacting support — for example, to make the All option appear first by default.

Experts and curators can write either to Everyone (a public comment visible to all participants) or to a Specific participant (a private reply to an individual). This makes it possible to organize both open discussions and private communication within a single platform.

Notifications about New Comments

Teachers and participants receive notifications about new comments via email or in the notification module (the bell icon in the upper right corner). This allows for quick responses to participants’ questions, ideas, or feedback.

Where to View and Manage Comments

Each course has a dedicated Comments menu where you can view all comments, moderate them, or reply directly in the context of the lesson.

All comments from all products are also available in a separate global Comments menu.

Here you’ll find comments from all your courses in one place. For quick access to new messages, there’s an Unread filter.

The platform also offers additional filters by type, product, contact, lesson, offer, access group, curator, and tag. You can also search by the participant’s email or a keyword from a comment — particularly useful for quickly finding a specific discussion.

The comment list displays the date added, participant’s name, comment recipient, message text, and lesson title.

You can reply directly from the list, copy or hide a comment, and mark it as read. Sorting options are also available — newest first or oldest first.

This makes it easy to manage all discussions in one place, quickly find the necessary comments, and respond to them promptly.